Frequently Asked Questions
Can't find your answer? Reach out and we'll be happy to help.
What areas do you serve?
We serve the Dallas–Fort Worth Metroplex, including Dallas, Dallas County, Plano, Fort Worth, Forney, and Seagoville, plus Austin and San Antonio.
How do you select your team members?
We review each applicant's experience and references and get to know them through interviews before matching them with clients. You're always welcome to ask about a team member's experience and training.
How do I start?
Submit a service request online or call us to schedule a free consultation. We'll learn about your needs and recommend the right professional.
How long does it take to find a match?
Timing depends on the service, schedule, and your preferences. We'll give you an estimate during your consultation.
Do you offer recurring appointments?
Yes. Choose weekly, every two weeks, or monthly when you book, and we'll keep the same trusted professional whenever possible.
Do your home care aides provide medical care?
No. Our home care services are non-medical, including personal care, companionship, and daily living support. We do not provide nursing or medical treatment.
What if I need to reschedule?
Contact us as early as possible and we'll find a new time that works for you.
Answers to common questions about Qutiepies Services home support, childcare, cleaning, pet care, meal preparation, booking, and careers in Texas.